Welcome to Elviora. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver orders.
Orders are processed within 1–2 business days after they are placed.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation notification.
Estimated delivery times are:
Major Cities in Pakistan: 2–5 business days
Remote Areas: 4–7 business days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
If your store offers free shipping, it will be clearly indicated on the website or at checkout.
We offer Cash on Delivery (COD) in eligible areas across Pakistan.
Please ensure that someone is available at the delivery address to receive the order and make the payment.
Once your order has been dispatched, you may receive tracking information (where available) so you can monitor the progress of your shipment.
While we work closely with our courier partners to ensure timely deliveries, delays may occur due to:
Weather conditions
Public holidays
High order volumes
Courier service disruptions
Events beyond our reasonable control
We appreciate your patience in such situations.
Please ensure that your shipping address and contact details are accurate before placing your order.
Elviora is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If a delivery attempt is unsuccessful because the customer is unavailable or cannot be contacted, the courier may attempt delivery again or return the package to us.
Additional shipping charges may apply for reshipping returned orders.
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery.
To help us resolve the issue promptly, please provide:
Your order number
Photos of the package and product (if applicable)
A brief description of the issue
We will review your request and provide an appropriate solution.
If you have any questions about our Shipping Policy, please contact us:
Store Name: Elviora
Email: elviorastore.pk@gmail.com
We appreciate your trust in Elviora and thank you for shopping with us.